Last updated: 26 June 2026 | Change log

Satispay

Satispay is a digital wallet payment method that allows customers to pay for their online purchases using their phone number or via a QR code flow.

Note

Make yourself familiar with our API principles to ensure a resilient integration.

Product overview

Feature summary

Payment type	Country	Acceptance currency	Recurring	Reversals	Partial reversals	Auth and settlement (sale)
Digital wallet	Europe	EUR	❌	Refund - yes Cancel - no	Partial refund - yes Partial cancel - no	✅ - after 15 minutes

Minimum transaction value: 1.00 EUR
Maximum transaction value: 10,000 EUR equivalent

Customer journey

Customer journey in 5 steps

Your customer selects Satispay as their payment method on your checkout page.
They are redirected to the Satispay payment page, which displays the Satispay QR code or, alternatively, your customer may enter their phone number. If your customer enters their phone number, their device receives a notification to authenticate and they skip to step 4.
Your customer scans the QR code using the scan function within their Satispay mobile app and authenticates.
They are presented with the transaction details and funding options. Your customer confirms the payment.
Satispay confirms that the payment is successful and returns your customer to your payment success page (defined by the successURL).

Get started

Use our API reference and set your headers.

Request

POST https://try.access.worldpay.com/apmPayments

Example request

Collect the APM details and send an API request with these details to create a payment.

application/json

{
  "transactionReference": "Memory265-13/08/1876",
  "orderReference": "apm-order-12345",
  "merchant": {
    "entity": "default"
  },
  "instruction": {
    "method": "satispay",
    "value": {
      "amount": 250,
      "currency": "EUR"
    },
    "narrative": {
      "line1": "MindPalaceLtd"
    },
    "paymentInstrument": {
      "type": "direct",
      "country": "IT"
    },
    "resultUrls": {
      "cancel": "https://worldpay.com/cancel",
      "pending": "https://worldpay.com/pending",
      "success": "https://worldpay.com/success"
    },
    "customer": {
      "firstName": "John",
      "lastName": "Smith",
      "email": "test@email.com"
    }
  }
}

Parameters

transactionReferencestring[ 1 .. 64 ] characters^[a-zA-Z0-9\-_/!@#$%()*=.:;?\[\]{}~+]*$required

For Bizum transactions, please follow this extra regex [a-zA-Z0-9]{4,12}

orderReferencestring[ 1 .. 64 ] characters^[a-zA-Z0-9\-_/!@#$%()*=.:;?\[\]{}~+]*$

A reference that you can apply to one or more payments according to your business needs. You may reuse the same reference across multiple payments, for example where:

the total amount for a single order is split across multiple payments
you use a single reference for each payment in a recurring agreement or split shipment scenario

merchantobject(MerchantV2)required

merchant.entitystring[ 3 .. 32 ] characters^([A-Za-z0-9\- ]*)$required

Used to route the request in Access Worldpay, created as part of on-boarding.

Example: "default"

instructionobject(InstructionV2)required

Object that contains the payment type and details.

instruction.methodstringrequired

Type of payment method.

Value"ach"

Discriminator

instruction.valueobject(ValueV2)required

The value of the payment.

instruction.value.currencystringrequired

The supported ISO 4217 currency codes.

Enum"AED""AFN""ANG""AOA""ARS""AUD""AWG""AZN""BAM""BBD"

instruction.value.amountinteger(int64)[ 1 .. 2147483647 ]required

The amount in the lowest denomination of the currency, e.g. pennies for GBP, cents for USD.

Example: 1234

instruction.narrativeobject(NarrativeV2)required

instruction.narrative.line1string[ 1 .. 24 ] characters^[a-zA-Z0-9-., ]*$required

The description shown on your customer's bank statement for the payment.

Example: "MindPalace"

instruction.paymentInstrumentobject(AchPaymentInstrumentV2)required

instruction.paymentInstrument.typestringrequired

Enum"direct""checkout"

Discriminator

instruction.paymentInstrument.accountTypestringrequired

Account type.

Enum"checking""savings""corporate""corporateSavings"

Example: "checking"

instruction.paymentInstrument.accountNumberstring[ 1 .. 17 ] characters^[0-9]*$required

Account number of direct debit account.

Example: "123456789"

instruction.paymentInstrument.routingNumberstring= 9 characters^[0-9]*$required

Routing number of direct debit account.

Example: "123456789"

instruction.paymentInstrument.checkNumberstring[ 1 .. 15 ] characters^[0-9]*$

Check number of the direct debit account.

Example: "123456789"

instruction.paymentInstrument.companyNamestring[ 1 .. 40 ] characters

Company name if a corporate account.

Example: "Joe Plumbing Ltd."

instruction.paymentInstrument.billingAddressobject(AchBillingAddress)required

instruction.paymentInstrument.billingAddress.address1string[ 1 .. 80 ] charactersrequired

First line of the address.

instruction.paymentInstrument.billingAddress.address2string[ 1 .. 80 ] characters

Second line of the address.

instruction.paymentInstrument.billingAddress.address3string[ 1 .. 80 ] characters

Third line of the address.

instruction.paymentInstrument.billingAddress.postalCodestring[ 1 .. 15 ] charactersrequired

Postal code.

instruction.paymentInstrument.billingAddress.citystring[ 1 .. 50 ] charactersrequired

City.

instruction.paymentInstrument.billingAddress.statestring[ 1 .. 30 ] characters

State code of the billing address in ISO 3166-2 format.

Example: "US-OH"

instruction.paymentInstrument.billingAddress.countryCodestringrequired

The supported ISO 3166-1 alpha-2 country codes.

Enum"AD""AE""AF""AG""AI""AL""AM""AN""AO""AQ"

instruction.customerobject(CustomerDetailsAch)required

instruction.customer.emailstring[ 1 .. 128 ] characters^(.+@.+\..+)?$

Your customer's email address.

Example: "customer@example.com"

instruction.customer.firstNamestring[ 1 .. 22 ] charactersrequired

Your customer's first name.

instruction.customer.lastNamestring[ 1 .. 22 ] charactersrequired

Your customer's last name.

instruction.customer.customerIdstring[ 1 .. 15 ] characters[a-zA-Z0-9]*

Your unique reference for the customer so that the 'pay faster next time' function can be used during checkout. This allows your customer's chosen bank to be stored for their next payment.

Example: "44528abcd"

Response

Example response

{
    "paymentInstrument": {
        "method": "satispay",
        "type": "direct"
    },
    "paymentId": "eyJrIjoiYXBtLXNlcnZpY2UtbG9jYWwiLCJsaW5rVmVyc2lvbiI6IjYuMC4wIn0=.BnnxxcMle38OazhwbF8J+4rtJi8CAq:Y3zUOn1dw6VWfvx:PHL5L0S+5ara5vz6ouV5yBmVUQCiSwQjs+1x5qJIJxAKWMWc2Mlb1doricEYlzsZIRIGCflvnYu1Ns8g1S0+66n6wCELiB9OHfX7cdDZM8QaH19DiFbmMAchPSTy3YhKhjHb7eU81eSTnCsB+em66NOYspir3PJsMwGsI7DgQG6H8RA6ud004Gi7UbmmWuCYako2x2qLNAoCkV0HeDe9tVGUUJ8RPRm2jMHH20eHV:lzKfpwhCpCj20XtN:CPsSI2e:sopgZlkbmyvzDIeWSIThE3J1pPGsapqefRFo:b1Rfx8XquR8u:dBYr5a70wYkewsxOvrYXmLip3Fvy7rdfTE9SB:F5xmui5ij57ItzoUGQqmhdlJEFtZOvawnk19rQ8+2IHhZzeukzTZ41bET6DfydrjX20ywVxbq2Jw==",
    "lastEvent": "pending",
    "_links": {
        "self": {
            "href": "https://try.access.worldpay.com/apmPayments/eyJrIjoiYXBtLXNlcnZpY2UtbG9jYWwiLCJsaW5rVmVyc2lvbiI6IjYuMC4wIn0=.BnnxxcMle38OazhwbF8J+4rtJi8CAq:Y3zUOn1dw6VWfvx:PHL5L0S+5ara5vz6ouV5yBmVUQCiSwQjs+1x5qJIJxAKWMWc2Mlb1doricEYlzsZIRIGCflvnYu1Ns8g1S0+66n6wCELiB9OHfX7cdDZM8QaH19DiFbmMAchPSTy3YhKhjHb7eU81eSTnCsB+em66NOYspir3PJsMwGsI7DgQG6H8RA6ud004Gi7UbmmWuCYako2x2qLNAoCkV0HeDe9tVGUUJ8RPRm2jMHH20eHV:lzKfpwhCpCj20XtN:CPsSI2e:sopgZlkbmyvzDIeWSIThE3J1pPGsapqefRFo:b1Rfx8XquR8u:dBYr5a70wYkewsxOvrYXmLip3Fvy7rdfTE9SB:F5xmui5ij57ItzoUGQqmhdlJEFtZOvawnk19rQ8+2IHhZzeukzTZ41bET6DfydrjX20ywVxbq2Jw=="
        }
    },
    "_actions": {},
    "redirect": "http://secure-test.worldpay.com/redirect?tokenId=dc9c308b-d56b-4823-968e-0f94b20d6b73",
    "commandId": "cmdOl8x_MaK4TxcF3exdl5cL0"
}

Schema

paymentIdstring

The identifier of the payment resource.

lastEventstring

Enum"authorized""cancelFailed""cancelled""cancelRequested""sentForSettlement""sentForAuthorization""settlementFailed""chargebackReversed""chargedBack""disputeExpired"

_linksobject(Links)

Links to resources related to the request.

_actionsobject(ActionsV2)

redirectstring

The URL to redirect your customer to, or a QR code in Base64 to show to your customer, in order to complete the transaction.

commandIdstring

An action ID generated by us, identifying a single merchant interaction.

Example: "cmdYNdIHBPJwbkjLiykzTx0"

paymentInstrumentAll others (object) or PayPal (object) or SEPA DD (object) or Klarna (recurring) token (object)(PaymentInstrument)

Payment instrument details for the payment response.

One of:

Payment instrument for: ACH, Alipay China, Alipay Hong Kong, Alipay Plus, BANCOMAT Pay, Bancontact, Bizum, BLIK, EFT, Euteller, iDEAL guest, iDEAL recurring, Klarna, Klarna (recurring), Konbini, Multibanco, MyBank, Open Banking, PaysafeCard, Pix, Przelewy24, SafetyPay, Satispay, Swish, Trustly, China UnionPay, WeChat Pay.

transactionCodestring

For Pix payments - display to your customer for them to copy and paste in the Pix app.

For Swish payments - use this value as the {token} in the custom URL scheme: swish://paymentrequest?token={token}&callbackurl={callbackURL}. This will prompt the app to open, allowing your customer to complete their payment.

Example: "IZQ3iUfePwiWiwldJlipl8NGVA7w5IUg"

Errors

Check out our API reference for more responses or error codes.

Simulation

Simulate payment outcomes and trigger webhooks in our Try environment by sending a request.

Upon sending a payment request, you receive the payment status pending. Follow the redirect link to our simulator where you can choose between different payment outcomes:

Simulator outcome option	Payment status	Description
Pending	`pending`	Pending payment response.
Authorised	`authorized`	Payment authorized successfully. After 15 minutes, payment is captured automatically.
Cancelled	`cancelledByCustomer`	Unsuccessful payment - your customer has cancelled the payment in the Satispay app.
Refused	`refused`	Unsuccessful payment - failure response from the provider.
Error	`error`	Error in processing the payment or the session timed out.

Query the payment to receive the desired payment status.

To simulate a refund, first select the "authorised" simulator outcome. After 15 minutes the payment is automatically captured - with the status sentForSettlement. Query the payment after this time and call the next action reversal link to receive the status sentForRefund.

Next steps

Manage your Satispay payment

Satispay

Feature summary

Customer journey

Get started

Request

Example request

Parameters

Response

Example response

Schema

Errors

Simulation

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